Meet Your Compass

Jagrit Gyawali

Software Quality Leader & Coach

I'm a software quality leader with extensive experience managing Engineering and QA teams, designing test automation frameworks, and leading quality engineering initiatives across multiple products and organisations. I’ve seen how a strong quality mindset can transform entire teams and cultures.

I combine technical depth with strategic thinking to help improve testing practices, embed risk-focused thinking, and build sustainable quality habits. I envision a world where quality is everyone’s responsibility, whether it’s a product manager asking about test coverage, a developer considering edge cases, or a tester confidently challenging a release decision based on risk.

Today’s software teams face a unique test, "how to balance human intuition with AI-assisted efficiency". My work focuses on helping teams strengthen the part that machines can’t replace: judgment, collaboration, and mindset.

Not a phase in the development lifecycle, but a way of thinking that permeates every decision and action across the delivery chain.

My Philosophy on Quality

Quality is a Mindset

Shared Responsibility

Risk-Focused Thinking

Feedback Loops Accelerate Delivery

Sustainable Improvement

Everyone in the delivery chain contributes to quality—from product managers to developers, designers to operations teams.

Testing should concentrate on areas of genuine risk and value, ensuring that QA efforts add real business impact rather than just tick boxes.

Rapid, high-quality feedback enables faster decisions, reduces waste, and allows teams to learn and adapt continuously.

The ultimate goal isn't a perfect process today, but a team equipped to improve their practices tomorrow and beyond.

I've coached testers, QA leads, engineering managers, and cross-functional teams, always with the goal of empowering individuals to think critically, ask better questions, and make quality everyone's responsibility. My experience spans test strategy development, automation framework design, quality metrics definition, and organisational transformation, all of which I bring to bear in helping your team navigate their quality journey.

The Compass Metaphor

At QAlity, our coaches embody the Compass, a powerful metaphor that captures our philosophy and approach. Unlike consultants who prescribe solutions or auditors who merely identify problems, a Compass guides without dictating. It illuminates direction whilst respecting that you must choose your own path.

Guide & Orient

Highlight Risks

Empower Decisions

01

02

03

We help teams understand their current quality standing and define true quality excellence within their specific context.

We illuminate blind spots, inefficiencies, and potential pitfalls in your testing and delivery processes that teams might overlook.

We equip individuals and teams to make confident, evidence-based QA decisions independently and effectively.

04

Cultivate Culture

We foster curiosity, accountability, and quality-first thinking, providing frameworks for organic culture shift, not imposed change.

05

Measure & Reflect

We help track progress, assess test efficacy, and refine practices, ensuring continuous improvement becomes a habitual part of your journey.

"With a QAlity Compass, teams gain clarity, confidence, and a path to continuous improvement. We illuminate the journey; you choose the destination."

"In an AI-driven age where direction can feel automated, a true Compass reminds teams that guidance, not instruction, is what builds lasting capability."

Our Proven Approach

Quality transformation doesn't happen overnight, but it can begin with clarity. Our three-step approach ensures that every engagement delivers tangible value whilst building the foundation for long-term cultural change. As delivery landscapes shift with automation and AI, our approach helps teams stay adaptable by strengthening fundamentals that outlast the latest trend or tool.

Discovery & Fact-Finding

Hands-On Workshops

Action Planning & Follow-Up

01

02

03

We begin by understanding your team's unique challenges, current practices, and quality perceptions. This foundation ensures our coaching addresses your actual needs, not generic problems.

Interactive sessions embed quality thinking directly into your processes. Working with real work artefacts, we transform abstract concepts into practical improvements your team can apply immediately.

Sustainable change requires commitment and accountability. We help you create concrete action plans with measurable outcomes, ensuring improvements persist long after our engagement ends.

This structured approach balances immediate wins with long-term culture building. Each step builds upon the last, creating momentum that carries your quality initiative forward. Whether you're addressing specific testing challenges or embarking on a broader transformation, our methodology adapts to meet you where you are.